Solution Orientation

Solution Orientation

With OEM competence and hence unrivalled expertise, MAN PrimeServ is ideally placed to provide the very best in service solutions for you, adapting to your individual operational requirements and ensuring access to the state-of-the-art service technology. Our customers are already reaping the benefits of responsive, proactive support, with real-time service in line with their specific business imperatives. This solution-oriented approach can only add to the merits of the brand’s global presence, with physical service centers and remote capabilities producing a powerful, all-embracing front.
Customer Proximity

Customer Proximity

It’s about offering quality advice and support wherever it is needed. This is made possible by more than 100 service centers across the globe, in conjunction with around-the-clock hotlines. We understand the importance of maintaining a local presence and providing made-to-measure support services. In other words, our customers enjoy a local point of contact, and can be sure to receive prompt responses and expert service – 24 hours a day, seven days a week, 365 days a year.
Technical Competence

Technical Competence

All experts of our global network are highly-skilled and perform our services by using state-of-the-art-technology. Performance at highest safety- and quality-standards has caused our technology-leadership as OEM. Our unique efficiency in service and technical competence shows that we know how to keep our products reliable and productive.

MAN Energy Solutions is offering a strong after sales service with a clear performance commitment, qualified and reliable experts and tailor-made solutions - all combined in our global service brand MAN PrimeServ. Our approach is simple, yet effective: Premium service performed with passion meeting every customer’s needs. We take the best people, qualify them professionally, listen to our customers, and provide optimum flexibility and reliability in the services we offer.

We provide our customers with outstanding services, we transfer the three MAN PrimeServ key-messages in everything we do: Customer Proximity, Solution Orientation and Technical Competence.